Customer Care

Mailing Address

Pacific Wings
5950 Berkshire Lane, Suite 800
Dallas TX 75225-5836

Email

At Pacific Wings we steer clear of the chat-style, instant response, casual email format and focus on meaningful Customer dialogue. This is not because we don’t care. It’s because that style counters our commitment to Customer Service.

Our customers deserve accurate, specific, personal, and professionally written responses to their questions and concerns. It takes time to research, investigate, and compose a real business letter. We answer every letter we receive in the order it arrives, and we streamline in order to keep our costs low, our people productive, our operating efficiency high, and our responses warm and personal.